What information can a dealership gain from a customer’s Connected Vehicle?

A dealership can gain insights into specific service and sales needs from a customer’s Connected Vehicle. This information is derived from the vehicle's telematics, which can provide real-time data about the car’s performance, maintenance status, and any diagnostic trouble codes that may be present. For instance, if the vehicle reports low tire pressure or requires an oil change, the dealership can proactively reach out to the customer with tailored service recommendations.

This capability allows dealers to enhance customer engagement by ensuring that the service offered matches the immediate needs of the customer. Furthermore, it aids in identifying patterns in vehicle usage that may translate into potential sales opportunities for accessories, upgrades, or trade-ins based on the customer's driving habits and maintenance requirements.

The other options do not pertain specifically to the data available from a Connected Vehicle. While customer purchase history and satisfaction surveys may be collected in different ways, they are not obtained through the vehicle’s connected features. Insurance status typically involves external databases and is not something the vehicle can report.